We deliver on these values through the following behaviours
Medical care is in accordance with best practice clinical guidelines
All doctors are recognised Fellows of the Royal Australian College of General Practitioners or Australian College of Rural or Remote Medicine, or are on the path to Fellowship as Registrar GPs
Staff go the extra mile to arrange and ensure follow-up where required
Medical records are maintained to a high standard that allows continuity of care
Outputs (such as GP Management Plans) are of a high standard to maintain safe and efficient care of patients here and other settings such as in hospital
We measure progress on these values through
We again pass the triennial Australian General Practice Accreditation Limited (AGPAL) cycle without a hitch
The RACGP, ACRRM and GP Synergy continue to choose us to train new Registrar doctors
Patients remain highly satisfied (>80%) with the quality of care, measured through the accreditation patient survey
All clinical staff (doctors, nurses) maintain with no hindrance their professional registrations and endorsements