We deliver on these values through the following behaviours

  • Medical care is in accordance with best practice clinical guidelines

  • All doctors are recognised Fellows of the Royal Australian College of General Practitioners or Australian College of Rural or Remote Medicine, or are on the path to Fellowship as Registrar GPs

  • Staff go the extra mile to arrange and ensure follow-up where required

  • Medical records are maintained to a high standard that allows continuity of care

  • Outputs (such as GP Management Plans) are of a high standard to maintain safe and efficient care of patients here and other settings such as in hospital

We measure progress on these values through

  • We again pass the triennial Australian General Practice Accreditation Limited (AGPAL) cycle without a hitch

  • The RACGP, ACRRM and GP Synergy continue to choose us to train new Registrar doctors

  • Patients remain highly satisfied (>80%) with the quality of care, measured through the accreditation patient survey 

  • All clinical staff (doctors, nurses) maintain with no hindrance their professional registrations and endorsements